The way we purchase groceries is changing quickly, and Zepto is at the forefront of this transformation. The company is making waves in the Q-commerce industry and became a major player this year. With partnerships with over 86 dark store owners nationwide, Zepto delivered more than one million orders by 2021, highlighting its impressive growth and efficiency.
The online food and beverage market is booming, with sales in the U.S. projected to exceed $47 billion by 2025. What makes Zepto stand out in the grocery delivery world is its smart use of small storage spaces, known as "dark stores."
These mini-warehouses are set up in key locations, allowing them to deliver groceries in 10 minutes. Zepto is redefining the grocery delivery experience by using cutting-edge technology and an efficient delivery system.
Are you thinking about jumping into the food delivery business? Grocery shopping app development Zepto might be your best bet for success. In this blog, we’ll discuss:
- Market share overview
- Zepto grocery delivery app business model
- Top features of the Zepto grocery delivery app
- Steps to build a Zepto clone app
- Monetization models for the Zepto clone app
- Cost to develop a 10-minute grocery delivery app
Let’s get started!
Market Share Overview
As of January 2024, Zepto’s market share was 28%, up by 4% from the previous year. Talking about its competitor, Swiggy’s Instamart reported to have a market share of 32%, down by 4% from the last year. Whereas, Blinkit’s market share was 37% (currently the market leader).
Just like Swiggy Instamart and Blinkit, there are many other apps similar to Zepto. Let's take a closer look at how these apps stack up against each other:
Zepto
- Platforms: Android, iOS
- Key Features: Ultra-fast 10-minute deliveries, diverse product selection, user-friendly interface, Zepto Cash digital wallet, available in major cities.
- Ratings: 4.5 on Google Play, 4.8 on App Store
- Downloads: Over 5 million on Google Play
Swiggy Instamart
- Platforms: Android, iOS
- Key Features: Convenient grocery delivery, operates from early morning to late night; showcases trusted brands and introduces new ones, provides a seamless shopping experience.
- Ratings: 4.4 on Google Play, 4.5 on App Store
- Downloads: Over 100 million on Google Play
Blinkit (Formerly Grofers)
- Platforms: Android, iOS Key Features: Personalized notifications, user roles, group management, API integration, multilingual support, and robust customer support, available across 18 cities.
- Ratings: 4.3 on Google Play, 4.6 on App Store
- Downloads: Over 10 million on Google Play
Dunzo
- Platforms: Android, iOS
- Key Features: A wide range of services, including grocery delivery, medicine delivery, pet supplies, and more, are available in major cities across India.
- Ratings: 4.2 on Google Play, 4.5 on App Store
- Downloads: Over 5 million on Google Play
BigBasket
- Platforms: Android, iOS
- Key Features: Extensive product range, BB Express for faster delivery, BB Daily for daily essentials, loyalty program, available in over 30 cities.
- Ratings: 4.4 on Google Play, 4.7 on App Store
- Downloads: Over 10 million on Google Play
[Also Read: How to Develop a Food Delivery App Like Menulog]
Zepto Grocery Delivery App Business Model ?
A dark store is a small warehouse located near a residential neighborhood. Consumers can place an online order from their homes, but they cannot enter the area directly. Grocery delivery from dark retailers is now available on most delivery platforms.
Some delivery companies are striving for some form of attention from the industry, and then there is Zepto, which has already taken the market lead. In a marketplace where other grocery delivery companies assure customers that their items will be delivered in 15 to 30 minutes. Zepto, the bull, promises to fulfill orders in 10 minutes or less.
Top Features of the Zepto Grocery Delivery App
Grocery delivery app development companies must have a user panel, an admin panel, and delivery panel features.
User Panel
- User Registration: Users should be able to register for the website using their phone numbers, email addresses, or social media profiles. To gain users' trust, the app should only ask for the necessary data during registration.
- Feedback and Ratings: Provide your customers with the option to remark and review the service that you provide. This way, you will be able to address their complaints and win over more customers. The grocery delivery app should have a search function that lets customers search for products via specific keywords.
- Delivery Tracking: By using this service, customers should be able to see both their orders and the delivery person in real-time.
- Order Management: Users should monitor their orders and place new ones when necessary. The grocery delivery app must be linked to a common payment gateway so users have access to several easy payment methods, such as online and offline.
- Schedule Delivery: With this feature, customers can arrange for an order to be delivered at a time that works best for them.
Admin Panel
- Dashboard: The dashboard serves as a central spot for tracking and managing all customer orders. This involves keeping up a certain grocery delivery app.
- Allocation: With this feature, the administrator can assign new orders to supermarkets and monitor their progress at every stage.
- Payment Management: The platform administrator can control the flow of revenue and has access to all platform transactions.
- Manager Assignment: Customers can shop for groceries with ease using this grocery delivery app feature because of its effective operation management and accurate order execution. This feature also increases customers’ trust in the system and manager.
- Inventory Management: With this feature, the administrator can easily keep track of all of the inventory and handle customer orders.
- Customer Management: This feature helps grocery app owners track their users through evaluation and teamwork.
[Also Read: How to Build a Food-ordering App like Zomato?]
Delivery Panel
- Geolocation: By integrating Google Maps, delivery staff can promptly track their customers' location.
- Accept/Reject Delivery Requests: This feature allows the delivery person to accept or reject any order based on the required travel time and distance.
- Notification: Whenever an order is placed or a delivery request is made, this feature notifies the store manager with the order number.
- Communication: This feature allows drivers to communicate with customers and business owners by calling and chatting within the app.
- Confirmation: The delivery agent is informed of the customer's delivery confirmation by this function.
Steps to Build the Zepto Clone App
Are you ready to get started with your grocery app development journey? Follow these essential steps to avoid basic mistakes and to stay ahead of your competitors:
Step 1: Identify the Target Audience
- Figure out the preferences and demographics of your potential audience.
- Examine their purchasing patterns and pain points to customize the functionality of your app.
Step 2: Research Market Demand
- Perform in-depth market research to determine whether or not there is a need for 10-minute grocery delivery services in your target area.
- Determine possible competitors and research their advantages and disadvantages to establish a unique selling proposition for your product.
- Draw attention to special features like personalized recommendations, real-time order tracking, and environmentally friendly packaging choices.
Step 3: Develop a Business Plan
- Create a business strategy that outlines your goals, target market, revenue stream, and promotional tactics.
- Calculate the expected financial requirements and the first investment required.
- Obtain the required licenses and permissions, and register your grocery business with the relevant authorities.
Step 4: Build a Skilled Development Team
- Hire project managers, developers, and designers with experience in creating on-demand delivery applications.
- If needed, you can outsource the development team from reliable organizations.
Step 5: Design User-friendly Interface
- Make apps with user-friendly interfaces for both delivery staff and customers.
- To improve the user experience, pay attention to clarity and ease of use.
[Also Read: How to Develop a Food Delivery App Like SkipTheDishes]
Step 6: Implement Necessary Features
- Include the essential functions of the supermarket app, but when you first start, keep it simple.
- Once you have a solid foundation, you can go back and add more engaging features to your app to keep people interested.
Step 7: Ensure Efficient Logistics
- Form alliances with nearby grocers or suppliers to guarantee a wide selection of products and prompt restocking.
- For maximum effectiveness, optimize logistics and delivery routes.
Step 8: Test and Iterate
- Make sure the app is thoroughly tested on various platforms and devices to find and address any bugs or usability concerns.
- To make the required adjustments, get input from early adopters and beta testers.
Step 9: Launch and Promote
- Create a strategic launch campaign to generate interest in your app.
- To reach your target demographic, make use of a variety of marketing platforms, including influencer collaborations, email marketing, and social media.
Step 10: Monitor Performance and Adapt
- Keep a close eye on key performance indicators for your app, such as customer happiness, conversion rates, and user engagement.
- To better understand user behavior and make data-driven decisions for more optimization, leverage analytics tools.
Monetization Models for Zepto Clone App
When companies spend millions developing a 10-minute grocery delivery app, their main goal is to make money—either in the form of profits or intangible benefits like credibility and branding.
To develop such an app, companies must better hire developers from reputable companies. This approach will result in significant savings.
Once the app is developed, companies can follow the below-mentioned monetization models to rightly capitalize on their grocery delivery business:
1. Delivery Charges
When orders exceed a specified shopping limit, provide free delivery to customers. So each time, customers don’t order in volume, there is an opportunity for the app to make money.
2. Membership Fee
You can provide special privileges to customers who opt for membership and are ready to pay extra for it. For instance, users who pay the membership fee can receive exclusive discounts or other benefits.
[Also Read: How to Develop a Food Delivery App Like SkipTheDishes]
3. Advertisements
You can charge third-party companies a specific amount for displaying their ads on your app. For better results, pick third-party businesses as per the location.
4. Put Charges on Dark Store
Dark stores register with the application by paying a set amount either quarterly or annually. These fees guarantee that dark stores offer seamless and speedy delivery.
Cost to Develop a 10-Minute Grocery Delivery App
The grocery delivery app development cost of a simple app can range between $10,000 to $40,000. Several factors like the app’s type, design complexity, features, developers' location, and experience influence the development cost. This means calculating the exact development cost is not easy.
With Q-commerce crossing $5 billion by 2025, more companies are showing interest in creating a Zepto clone app. Entrepreneurs with tight budgets can implement the right solutions to develop an app without burning a hole in their pockets.
How can Protonshub Technologies Help You Develop Zepto Clone App?
Want to build grocery delivery app but don’t know where to start? Don’t worry, Protonshub Technologies has got your back. We offer a comprehensive app development solution that covers each stage, from ideation to launch and beyond.
With our expertise in developing robust Zepto clone apps, you can confidently enter the quick commerce market. Our talented team of experienced developers will work side-by-side with you to understand your unique business requirements and craft an app accordingly.
From cutting-edge features that will impress your customers to a user-friendly interface that's a breeze to navigate, we ensure that your app will stand out in the competitive landscape. Trust Protonshub Technologies to be your reliable, trustworthy partner in transforming the grocery delivery industry and capturing a significant share of this booming market.
What are you waiting for? Let's get started!
Frequently Asked Questions
Essential features to include in your grocery delivery app are user registration, menu browsing, order placement, real-time tracking, secure payment options, and customer reviews. By including additional features like loyalty programs, you can enhance user engagement.
Native apps offer better performance and user experience on platforms like iOS or Android, while hybrid apps allow for broader reach with a single codebase. Your choice should align with your budget and target audience.
Common technologies include React Native or Flutter for front-end development, Node.js or Django for back-end, and cloud services for hosting. Make sure you choose technologies based on your app's specific requirements.
Development timelines vary based on complexity, but it generally takes several months. This includes stages like planning, design, development, testing, and deployment.
Focus on intuitive design, easy navigation, and quick load times. Conduct user testing to gather feedback and make necessary adjustments before launch.
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